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Why Customer Loyalty Is More Important Than Ever and How to Build It

Why Customer Loyalty Is More Important Than Ever and How to Build It

by Mick Carbo | Aug 17, 2022 | Communication, Courageous Leaders, Leadership, Listening Skills, Managers, Uncategorized

When it comes to business-customer interactions, it’s fair to say that the pandemic has changed everything. All of a sudden, traditional tactics that brands have used to engage customers and earn their loyalty no longer work. You can see proof of this everywhere, from...
How Using Customer Insights Can Help You Grow Your Business

How Using Customer Insights Can Help You Grow Your Business

by Mick Carbo | May 31, 2022 | Communication, Increase Profits by 22%, Managers, Uncategorized

When someone asks you a question you’re not qualified to answer, what do you do? Chances are, you make a guess. Most of us are guessing all the time, from predicting the weather to betting on which team will win a sporting event. In the business world, though, guesses...
5 Leadership Truths That May Surprise You

5 Leadership Truths That May Surprise You

by Mick Carbo | May 11, 2022 | Communication, Courageous Leaders, Employees, Entrepreneurship, Leadership, Managers

There are many qualities that a great leader may possess. While some of these qualities may come natural to a few, there are several leadership behaviors that are patterned after those that came before us. Although there are benefits to learning from experienced...
3 Tips for Successfully Managing Remote Employees

3 Tips for Successfully Managing Remote Employees

by Mick Carbo | Feb 16, 2022 | Communication, Employees, Entrepreneurship, Managers, Productivity, Work From Home

If there’s one good thing that came out of the pandemic, it’s that we now know that remote work is the future. It’s easy to see why: it gives us freedom and flexibility, saves time and money on commuting, and helps us achieve a better work-life balance. Not everyone...
4 Reasons Why Customer Retention Is Essential For Business Growth

4 Reasons Why Customer Retention Is Essential For Business Growth

by Mick Carbo | Feb 2, 2022 | Increase Profits by 22%, Managers, Opportunity, Productivity

If there’s one marketing adage all business owners should know, it’s that retaining a customer costs less than acquiring a new one. That’s why so many companies focus on winning their customers’ trust through initiatives that reward loyalty and retain engagement. If...
Great Managers Have These 3 Qualities

Great Managers Have These 3 Qualities

by Mick Carbo | Jan 5, 2022 | Courageous Leaders, Employees, Leadership, Managers

Are you currently a business owner or in a management position? If so, your success will greatly depend on your ability to develop certain traits that every manager needs to have. From maximizing employee output to surmounting obstacles to finding joy in your work,...

Recent Posts

  • Why Customer Loyalty Is More Important Than Ever and How to Build It
  • 5 Effective Methods of Building a Positive Workplace Culture
  • 4 Telltale Signs of Leadership Burnout and How to Deal With Them
  • How to Use Key Performance Indicators (KPIs) to Grow Your Business
  • How Using Customer Insights Can Help You Grow Your Business

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