by Mick Carbo | Aug 17, 2022 | Communication, Courageous Leaders, Leadership, Listening Skills, Managers, Uncategorized
When it comes to business-customer interactions, it’s fair to say that the pandemic has changed everything. All of a sudden, traditional tactics that brands have used to engage customers and earn their loyalty no longer work. You can see proof of this everywhere, from...
by Mick Carbo | May 31, 2022 | Communication, Increase Profits by 22%, Managers, Uncategorized
When someone asks you a question you’re not qualified to answer, what do you do? Chances are, you make a guess. Most of us are guessing all the time, from predicting the weather to betting on which team will win a sporting event. In the business world, though, guesses...
by Mick Carbo | May 11, 2022 | Communication, Courageous Leaders, Employees, Entrepreneurship, Leadership, Managers
There are many qualities that a great leader may possess. While some of these qualities may come natural to a few, there are several leadership behaviors that are patterned after those that came before us. Although there are benefits to learning from experienced...
by Mick Carbo | Feb 16, 2022 | Communication, Employees, Entrepreneurship, Managers, Productivity, Work From Home
If there’s one good thing that came out of the pandemic, it’s that we now know that remote work is the future. It’s easy to see why: it gives us freedom and flexibility, saves time and money on commuting, and helps us achieve a better work-life balance. Not everyone...
by Mick Carbo | Feb 2, 2022 | Increase Profits by 22%, Managers, Opportunity, Productivity
If there’s one marketing adage all business owners should know, it’s that retaining a customer costs less than acquiring a new one. That’s why so many companies focus on winning their customers’ trust through initiatives that reward loyalty and retain engagement. If...
by Mick Carbo | Jan 5, 2022 | Courageous Leaders, Employees, Leadership, Managers
Are you currently a business owner or in a management position? If so, your success will greatly depend on your ability to develop certain traits that every manager needs to have. From maximizing employee output to surmounting obstacles to finding joy in your work,...
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