by Mick Carbo | Aug 17, 2022 | Communication, Courageous Leaders, Leadership, Listening Skills, Managers, Uncategorized
When it comes to business-customer interactions, it’s fair to say that the pandemic has changed everything. All of a sudden, traditional tactics that brands have used to engage customers and earn their loyalty no longer work. You can see proof of this everywhere, from...
by Mick Carbo | Jul 6, 2022 | Employees, Entrepreneurship, Leadership, Uncategorized
These days, having a positive workplace culture is a key part of doing business. Workplace culture affects almost every aspect of a company, from improving employee satisfaction to recruiting top talent. A strong workplace culture also helps employees find value in...
by Mick Carbo | May 11, 2022 | Communication, Courageous Leaders, Employees, Entrepreneurship, Leadership, Managers
There are many qualities that a great leader may possess. While some of these qualities may come natural to a few, there are several leadership behaviors that are patterned after those that came before us. Although there are benefits to learning from experienced...
by Mick Carbo | Apr 27, 2022 | Communication, Entrepreneurship, Leadership
Have you ever been in a meeting and thought to yourself, “This could’ve been an email”? You’re certainly not alone: recent studies tell us that 32% of employees found themselves thinking that same thought at some point. Why is this an issue? For starters, pointless...
by Mick Carbo | Mar 30, 2022 | Entrepreneurship, Leadership, Listening Skills
Has your company made an effort to recruit a diverse workforce? Well done – but it doesn’t mean your workplace is perfect just yet. As important as diversity is, it’s only one-half of the diversity & inclusion (D&I) picture. One way to think about D&I is...
by Mick Carbo | Mar 16, 2022 | Increase Profits by 22%, Leadership, Planning, Productivity
When you’re running a business, it’s tempting to live one day at a time and focus only on what’s in front of you. To be truly successful, though, you need to be planning your long-term growth. The best method of doing that is to write a business growth plan that...
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