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Why Customer Loyalty Is More Important Than Ever and How to Build It

Why Customer Loyalty Is More Important Than Ever and How to Build It

by Mick Carbo | Aug 17, 2022 | Communication, Courageous Leaders, Leadership, Listening Skills, Managers, Uncategorized

When it comes to business-customer interactions, it’s fair to say that the pandemic has changed everything. All of a sudden, traditional tactics that brands have used to engage customers and earn their loyalty no longer work. You can see proof of this everywhere, from...
5 Effective Methods of Building a Positive Workplace Culture

5 Effective Methods of Building a Positive Workplace Culture

by Mick Carbo | Jul 6, 2022 | Employees, Entrepreneurship, Leadership, Uncategorized

These days, having a positive workplace culture is a key part of doing business. Workplace culture affects almost every aspect of a company, from improving employee satisfaction to recruiting top talent. A strong workplace culture also helps employees find value in...
5 Leadership Truths That May Surprise You

5 Leadership Truths That May Surprise You

by Mick Carbo | May 11, 2022 | Communication, Courageous Leaders, Employees, Entrepreneurship, Leadership, Managers

There are many qualities that a great leader may possess. While some of these qualities may come natural to a few, there are several leadership behaviors that are patterned after those that came before us. Although there are benefits to learning from experienced...
How to Know When a Meeting Should Be a Meeting

How to Know When a Meeting Should Be a Meeting

by Mick Carbo | Apr 27, 2022 | Communication, Entrepreneurship, Leadership

Have you ever been in a meeting and thought to yourself, “This could’ve been an email”? You’re certainly not alone: recent studies tell us that 32% of employees found themselves thinking that same thought at some point. Why is this an issue? For starters, pointless...
4 Productive Strategies to Create an Inclusive Workplace

4 Productive Strategies to Create an Inclusive Workplace

by Mick Carbo | Mar 30, 2022 | Entrepreneurship, Leadership, Listening Skills

Has your company made an effort to recruit a diverse workforce? Well done – but it doesn’t mean your workplace is perfect just yet. As important as diversity is, it’s only one-half of the diversity & inclusion (D&I) picture. One way to think about D&I is...
How Writing a Business Growth Plan Can Help Your Company

How Writing a Business Growth Plan Can Help Your Company

by Mick Carbo | Mar 16, 2022 | Increase Profits by 22%, Leadership, Planning, Productivity

When you’re running a business, it’s tempting to live one day at a time and focus only on what’s in front of you. To be truly successful, though, you need to be planning your long-term growth. The best method of doing that is to write a business growth plan that...
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Recent Posts

  • Why Customer Loyalty Is More Important Than Ever and How to Build It
  • 5 Effective Methods of Building a Positive Workplace Culture
  • 4 Telltale Signs of Leadership Burnout and How to Deal With Them
  • How to Use Key Performance Indicators (KPIs) to Grow Your Business
  • How Using Customer Insights Can Help You Grow Your Business

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