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Why Customer Loyalty Is More Important Than Ever and How to Build It

Why Customer Loyalty Is More Important Than Ever and How to Build It

by Mick Carbo | Aug 17, 2022 | Communication, Courageous Leaders, Leadership, Listening Skills, Managers, Uncategorized

When it comes to business-customer interactions, it’s fair to say that the pandemic has changed everything. All of a sudden, traditional tactics that brands have used to engage customers and earn their loyalty no longer work. You can see proof of this everywhere, from...
4 Telltale Signs of Leadership Burnout and How to Deal With Them

4 Telltale Signs of Leadership Burnout and How to Deal With Them

by Mick Carbo | Jun 22, 2022 | Courageous Leaders, Uncategorized

What are the first things you think about when you hear the words, “leadership burnout”? Chances are, it’s something along the lines of emotional drainage or physical exhaustion.   Well, here’s one facet of leadership burnout that may not come to mind right away:...
5 Leadership Truths That May Surprise You

5 Leadership Truths That May Surprise You

by Mick Carbo | May 11, 2022 | Communication, Courageous Leaders, Employees, Entrepreneurship, Leadership, Managers

There are many qualities that a great leader may possess. While some of these qualities may come natural to a few, there are several leadership behaviors that are patterned after those that came before us. Although there are benefits to learning from experienced...
6 Helpful Tips for Terminating an Employee Ethically and Gracefully

6 Helpful Tips for Terminating an Employee Ethically and Gracefully

by Mick Carbo | Apr 13, 2022 | Communication, Courageous Leaders, Employees, Uncategorized

In the life of a business owner, there usually comes a time when you’ll need to fire someone. If you’ve done this before, you know it’s a terrible experience for everyone involved. Still, this is something you can’t get around. Making necessary cuts and weeding out...
Great Managers Have These 3 Qualities

Great Managers Have These 3 Qualities

by Mick Carbo | Jan 5, 2022 | Courageous Leaders, Employees, Leadership, Managers

Are you currently a business owner or in a management position? If so, your success will greatly depend on your ability to develop certain traits that every manager needs to have. From maximizing employee output to surmounting obstacles to finding joy in your work,...
6 Helpful Habits to Enhance Your Critical Thinking Skills in the Workplace

6 Helpful Habits to Enhance Your Critical Thinking Skills in the Workplace

by Mick Carbo | Dec 15, 2021 | Communication, Courageous Leaders, Employees, Goals, Leadership

Critical thinking is one of those things that always seems in short supply. Instead of applying logical reasoning to our decisions, we often make them based on intuition or instinct.   When you’re just deciding how to spend a weekend, this isn’t an issue. In the...
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Recent Posts

  • Why Customer Loyalty Is More Important Than Ever and How to Build It
  • 5 Effective Methods of Building a Positive Workplace Culture
  • 4 Telltale Signs of Leadership Burnout and How to Deal With Them
  • How to Use Key Performance Indicators (KPIs) to Grow Your Business
  • How Using Customer Insights Can Help You Grow Your Business

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