by Mick Carbo | Aug 17, 2022 | Communication, Courageous Leaders, Leadership, Listening Skills, Managers, Uncategorized
When it comes to business-customer interactions, it’s fair to say that the pandemic has changed everything. All of a sudden, traditional tactics that brands have used to engage customers and earn their loyalty no longer work. You can see proof of this everywhere, from...
by Mick Carbo | Jul 6, 2022 | Employees, Entrepreneurship, Leadership, Uncategorized
These days, having a positive workplace culture is a key part of doing business. Workplace culture affects almost every aspect of a company, from improving employee satisfaction to recruiting top talent. A strong workplace culture also helps employees find value in...
by Mick Carbo | Jun 22, 2022 | Courageous Leaders, Uncategorized
What are the first things you think about when you hear the words, “leadership burnout”? Chances are, it’s something along the lines of emotional drainage or physical exhaustion. Well, here’s one facet of leadership burnout that may not come to mind right away:...
by Mick Carbo | Jun 8, 2022 | Employees, Entrepreneurship, Goals, Increase Profits by 22%, Uncategorized
As any responsible business owner will tell you, setting growth goals is an essential part of growing a business. However, you can’t do it if you don’t have a full picture of your business’s financial health. This is where key performance indicators (KPIs) come...
by Mick Carbo | May 31, 2022 | Communication, Increase Profits by 22%, Managers, Uncategorized
When someone asks you a question you’re not qualified to answer, what do you do? Chances are, you make a guess. Most of us are guessing all the time, from predicting the weather to betting on which team will win a sporting event. In the business world, though, guesses...
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